Refund policy
30-Day Money-Back Guarantee
Your satisfaction is our priority. If Slimora isn't the right fit for you or you're not completely satisfied with your purchase, we'll provide a full refund within 30 days of delivery.
Easy & Hassle-Free Returns
Returning your order is simple and stress-free.
Return Window
You can request a return within 30 days from the date your order is delivered.
Eligible Returns
You can request a refund if:
✅ You've already opened and used the product
✅ Your order arrived damaged or defective
✅ You didn't achieve the results you expected
✅ You simply changed your mind
What You'll Need
To process your return, please provide:
- Your original packaging (if available)
- Your order receipt or proof of purchase
How to Request a Return
- Contact our support team on WhatsApp: 0328-8190976
- We'll provide a return shipping label and instructions.
- Send the product back to us.
- Once your return is received and approved, your refund will be processed within 10 business days using your original payment method.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us as soon as possible.
📞 WhatsApp: 0328-8190976
We'll quickly arrange either:
- A replacement product, or
- A full refund
European Union Customers
If your order is shipped to the European Union, you also have the legal right to cancel or return your purchase within 14 days of receiving it, for any reason and without providing an explanation, in accordance with applicable consumer protection laws.